Starting on December 31, 2023, any files in your Drive account will become inaccessible. Read: How to move iCloud Contacts to Google Contacts When you cannot access your Amazon Drive? Amazon’s FAQ says Drive is being discontinued because Amazon is focusing its efforts on the Photos service to provide users “a dedicated solution for photos and video storage.” The online retail giant has urged customers to take action if they wish to preserve their personal files in Drive. “Over the last 11 years, Amazon Drive has served as a secure cloud storage service for Amazon customers to back up their files,” reads the message. The change will affect all Amazon Drive customers worldwide. But this service won’t be around for much longer as the company informed Drive customers via email on July 29, 2022, that Drive would be deprecated on December 31, 2023. Everyone got five gigabytes of cloud storage for free, with several paid upgrades available for those who needed more storage. Amazon hasn’t provided a migration tool to automate the process.Īmazon Drive was launched in March of 2011 as a secure cloud-storage service for Amazon customers to back up their files.

What to do? You must manually download your files or move them to Amazon Photos to prevent data loss after December 31, 2023.

Paying customers are eligible for a refund if they choose to cancel their subscription.

Why care? Those using the Drive service must take action or their cloud files will become inaccessible after the deadline.

If you’ve paid for additional storage on Drive, you may be eligible for a refund. What’s happening? Amazon is ending its online storage, dubbed Drive, saying its Amazon Photos service provides the same features as Drive.Customers are advised to take action to prevent losing their important documents and files stored in Drive. The Amazon Drive service and apps are being discontinued.

Amazon prime cloud storage